What keeps you up at night? Is it the imaginary monster you remember from your childhood that is still hiding underneath your bed? Is it the ghostly sounds that you hear outside your window while you’re trying to sleep? Is it your black cat that’s scratching your bedroom door?
With Halloween fast approaching, what are the 10 spookiest things that scare you the most about selling?
1). Not getting enough qualified sales leads
You want leads? Sure, here’s the Yellow Pages – start calling! Seriously, most salespeople complain about the lack of leads or the quality of what they receive from their marketing team. But hey, thanks to the Internet, there are tons of free and paid sources now available. So stop complaining, and don’t be afraid of doing a little research.
Need help? Here are a couple of books you should consider –
New Sales. Simplified: The Essential Handbook for Prospecting and New Business Development, by Mike Weinberg and S. Anthony Iannarino.
Power Prospecting: Cold Calling Strategies For Modern Day Sales People – Build a B2B Pipeline. Teleprospecting, Lead Generation, Referrals, Executive Networking. Improve Selling Skills, by Patrick Henry Hansen.
2). Getting little or no training
You were told by your employer that you would receive training after you were hired. Instead, you were introduced to your work area and given a prospect list – now start selling. What should you do? Start reading. That’s right – start reading sales books, blogs and articles. Start watching YouTube videos about selling. Study your company’s products and services inside and out until you know them by heart. Do what you have to do to be successful – because while your employer may not care, you better give a damn about your job. After all, what’s even scarier than little or no training is standing in the unemployment line.
Don’t know where to begin? Here’s help –
Here is a link to a guest blog post I wrote for Will Reed Jobs, an Austin based job hunting agency for young salespeople –
Ten books that New Salespeople should Read
And HubSppot has a list of the 20 Most Highly-Rated Sales Books of All Time.
3). The “no show” prospect
I know. The prospect accepted your meeting calendar invite to view your short webinar, but he disappeared. Where did he go? Did he fall down a pit? Are you going to curse the darkness? Of course not! Don’t panic. Just pick up the phone and try to reschedule the appointment. Things happen. Prospects get busy. Don’t take it personally.
4). Competitors who lie, cheat and steal
Hate them or respect them, competitors exist in every industry. You can either be afraid of them or fight them. The choice is yours. While you may want to boil your competitors in a cauldron of oil, the better approach is to stop worrying about your competitors and just do your job. In the long run you will succeed while your competitors fail.
5). Cold calling
A cold call isn’t cold unless you make it so. Do a little research first before you call a prospect. Is he the key decision maker? Do you feel you have a solution that will help him? Or better yet, try to get a referral.
6). The mysterious marketing department
You heard about the mysterious marketing department, but you’ll be damned if you know if it really exist or not. Is it a ghost department that only comes out at night when everyone else has left work? You were told that the marketing department was going to provide you qualified leads, but you haven’t seen any for a while. Did the leads end up in the quicksand? (See number 1 about finding your own qualified leads). And if your company’s social media efforts are still in the dark ages, start your own blog, Twitter, Facebook and LinkedIn account, and become more active on social media yourself. While your marketing department may be invisible, you shouldn’t be.
7). Trade Shows
So you’re afraid to stand at your exhibit booth during trade shows. Don’t be. Chances are, most of the attendees are just as scared as you are because salespeople are pouncing on them like vampires every time they near a booth. Rather than asking good qualified questions, those salespeople are sucking the life out of attendees. Don’t be like that. Act cool. Show some respect. Don’t scan and scam. Take a more consultative sales approach when meeting with attendees. Believe me, in the long run it will pay off.
Here is a good article from Jane Applegate on “How to Work a Trade Show.”
8). Conversions of your CRM (Customer Relationship Management) system
You love your CRM. It helps you keep track of your sales notes, customer contact information and all of the records you need to do your job. But another salesperson came along and sold your employer on a better CRM. Now what? It’s conversion time – that long, lengthy, agonizing period of exporting all of your data into the new CRM. Scared? Hell, you should be. Because sometimes important data has a way of ending up in a dark hole that will never be found again. (I’ve gone through 5 conversions in my career. In one case, the programmers forgot to transfer our sales notes. In another case, they forgot to transfer all of our expired clients). But don’t be afraid – instead, download and save all your information or print it out. But whatever you do, protect your information or it may disappear.
Here a good article from Chuck Schaeffer on “Lessons Learned in CRM Data Conversions.”
9). Bad sales managers
Yes, we’ve all been there, done that. But your sales manager may not be the bogeyman you think he is. Like you, he’s under pressure to make quota or achieve sales goals. The only difference is that he has to depend on you and the entire sales team to make it happen. That’s scary. There are a lot of books and articles on how to deal with difficult managers – here are a couple –
A Survival Guide for Working With Bad Bosses: Dealing With Bullies, Idiots, Back-stabbers, And Other Managers from Hell, by Gini Graham Scott Ph.D.
Dealing With Horrible Bosses: How To Handle Bad Managers at Work! (difficult managers,poor boss,difficult bosses,work bullies,bad bosses,bullying at workplace,bullying at work), by Damon Lundqvist.
And VorsightBP, a Northern Virginia based sales consulting firm, has an excellent webinar on “10 Tips to Transform Sales Leaders From Micromanagers into Great Coaches.” (You have to submit your contact information to watch it, but it’s worth it).
10). Slow sales periods
Every industry has its slow periods. You know, that time when most clients are not buying because it’s the holidays, or it’s the summer, or whatever lame excuse you are given. So does that mean you slow down? Hell no. Find other prospects to contact. When I once worked in the accounting industry, tax season was considered a slow time to call on CPAs, accountants and tax preparers. Unless you loved getting chewed out by stressed out accountants facing the April 15th tax deadline, you pretty much left them alone. While that made sense, we didn’t sit around and feel sorry for ourselves – instead, we contacted libraries, nonprofit organizations and financial institutions that we thought would be good candidates for our tax research program. You do what you have to do to hit your quota.
What scares you about selling? Please send me a comment.