5 Companies to Help you Write Thank You Notes

Thank you cards for salespeopleIn the age of emails, writing and sending out Thank you notes is becoming a lost art. I wrote two posts recently about the importance of sending thank you cards. But let’s say you’re busy, and you don’t have the time to compose a nice card.

No worries. There are actually companies that will do that for you for a small fee.

Below is a list of five (5) companies that I found –

1). MailLift claims that nearly 900 companies are currently using their service. With each letter hand written (no fonts), they guarantee that each one is reviewed by two or three people before being mailed. To further enhance quality control, each letter is also photographed. And to make your thank you letter even more authentic, each one is shipped from your location with a local post mark.

MailLift can even help you automate your mailing by integrating with Salesforce.com, HubSpot, Marketo, Infusionsoft and Zoho.

And finally, MailLift can send your clients swag such as books or T-shirts for an additional fee.

Pricing starts at $6.00 for a single letter. However, if you have more ambitious plans, they offer three programs for Prospecting Letters, Marketing Automation and Sales Automation. The prices for those services range from $250.00 to $2,000.00, with monthly plans and a one-time setup fees.

Still not convinced? You can even request a free sample letter.

2). Postable does not offer handwritten letters, but you can select from 20 different handwriting fonts. You can import addresses from Excel, Gmail, Yahoo! Outlook, and other sources. You can select not just Thank you cards, but cards for other occasions, including Birthdays, Holidays, Weddings, Congratulations, or even Blank cards where you can upload and do your own design. Postable will print, stuff, stamp and mail the cards for you. Unlike MailLift, they cannot mail the cards with your local post mark; however, they will mail your cards to you and you can send them out yourself.

If you need help on how to write a card, they offer advice under their blog posts “Tips and Tricks.”

Prices range from $3.00 for a single card on up to $2.00 per card for five or more cards.

thank you cards by salespeople3). Handiemail states on their website that “in an age of emailing, texting and social media, we believe that sending real handwritten mail, both personally and professionally, is more important than ever.” Like MailLift, each letter is handwritten – no fonts. And like MailLift, Handiemail also photographs your final letter and reviews it before it’s mailed. You will receive an email once your letter is sent, along with a photo as proof for your records.  The Chicago based company will also work with large-scale orders.

Pricing for a single letter mailed domestically costs $9.95 or $10.95 internationally. If your letter is more than 230 words, they request that you complete their price quote form.

4). The Handwritten Card guarantees that each card is “100% genuinely handwritten by a real person using a real pen.” In fact, they show you handwritten samples of their work on their website. You can select a cursive or printed script. You can compose your own message or they can help you. They will also scan and email you a copy of the card once it’s completed.

Unlike some thank you letter companies, they emphasize that they are a card service, and that your note should be of no more than 25 to 40 words in length. You can either use their “100% cotton stationery” or yours. While the Cincinnati based company will only mail from their post office, you can request to have the finished card mailed to you if you want to send it from your local post office. And finally, unlike some companies, they will not put their advertising on your card which they feel is “too cheesy.”

The pricing starts at $5.00 per card. If you want larger orders or have special requests, please contact them.

5). That’s Gratitude not only provides personalized handwritten cards and letters, but can also help you with branding and print services. For example, the Maryland based company can help you with ads, postcards, brochures, catalogs, booklets and more. Unlike some companies mentioned here, they don’t mail your cards for you. Instead, they send them back to you stamped and ready for you to send directly from your local post office.

Like most companies mentioned here, you can either use their stationery or provide your own. They also provide handwritten stationery for other occasions, including weddings and holidays.

For business clients, they don’t provide pricing on their website. While there are no minimum orders, they prefer to have their business client’s work on a retainer arrangement based “on an average quantity.” They recommend that new business clients sign a four-month trial agreement.

To help you further when it comes to writing Thank you  notes, please check out Kelly Browne’s book 101 Ways to Say Thank You: Notes of Gratitude for All Occasions.

Also, here are two articles on how to write effective Thank you notes –

“Write Memorable Thank You Notes: 8 Steps,” by Nathan Parcells, and “How to Write a Thank-You Note,” by Trent Hamm.

Note: If you like this post, please check out my book – Advice for New Salespeople: Tips to Help your Sales Career for more help.

Benefits of sending out Thank you cards, Part 2

In part 1 of this post, I explained why I send out thank you cards to my clients. In part 2, I’m going to provide you with tips on preparing thank you cards.

1). Keep your thank you note short and to the point. This is not the time to make another sales pitch or close the customer. You are just one human being thanking another human being for being nice to you. There are plenty websites where you can find sample thank you notes. However, I would encourage you to try to be a little creative and use your own words.

But if you do need help writing thank you cards, please check out the list below –

Examples.yourdictionary.com
Hallmark.com, how to write a thank you note
Thesimpledolloar.com, how to write an effective thank you note
Southernliving.com, thank you note

2). Use high quality cards with super thick gloss or recycled matte cover.  It goes a long way of telling that customer he’s important.

3). Attach a real stamp. I know postage is expensive and it’s tempting just to use the company’s postage meter, but I believe using a real stamp (especially one that is unique), will send a clear message that you took a little extra time preparing and sending out the card. (For example, President Truman was known for using real stamps when he personally corresponded to people).

4). Send out the card within 24 to 48 hours after an order or speaking with the client. Immediacy is important here. You want to be front and center of your customer’s mind, and be ahead of the competition. The longer you wait, the less impact your card will have on a client.

5). If you are lucky to work for a company that can afford swag, I would encourage you to send it with your card. For example, you could send a magnet. Or better yet, a mouse pad that will stay on someone’s desk for a while. Everyone wants to receive a gift. Sending out a gift with a funny slogan or picture can brighten up your clients’ days and make you appear more human. This is especially helpful when you are an inside sales person competing against field reps who can meet clients face-to-face.

Benefits of sending out Thank you cards, Part 1

Thank you card for salesI’m a big believer in sending out thank you cards to anyone who places an order with me. Not only is it common courtesy, but it makes good business sense. In this age of e-mails, receiving an old fashion thank you card will really make you stand out with your clients. You don’t have to be Shakespeare to write a note – keep it short and sweet. I always include my business cards when sending out a card for my clients to keep or give to their business associates.

Besides sending out thank you cards for orders, you may want to send them for other  occasions too. That would include thanking a prospect for meeting you, offering you a referral, or a one year anniversary of being a customer. Some people go a little overboard by sending thank you cards for almost every occasion. Those occasions would include talking to you over the phone, analyzing your product or even taking the time to talk to you even after they refuse to buy from you. While you should use your own judgment about when and who you send out cards to, I would only use them for unique occasions. If you start sending out too many cards to the same client or prospect, the uniqueness will begin to wear off.

If you are lucky, you may be working for a company that already provides thank you cards monogrammed with the company’s logo and address. However, if you are in the habit of sending out more than one thank you card to the same person, I would buy some other types of cards. I personally prefer sending out funny cards because they brighten up everyone’s day. The more unusual and interesting the card, the more likely it’s going to be on someone’s desk for a while. And nothing would make your competitor more anxious than seeing your thank you card on the desk of the prospect that he’s trying to win over.

Below is a short list of places you can order funny thank you cards online –

Zazzle.com
Cafepress.com
Americangreetings.com
Bluemountain.com
Greetingcarduniverse.com

In Part 2 of this post, I will outline some tips for preparing Thank you cards.